What support services do you provide?
We can tailor the support we provide to meet your needs. This can be anything from ad hoc support calls through to 24/7 support packages. This will depend on your budget and operational requirements.
The most cost effective option is support cover provided during normal business hours (9am to 5pm) on a quarterly rolling contract. We work with you to assess the likely call upon the services and the response times and coverage required, and then determine a budget and resource allocation which best meets your need. At regular reviews this can be adjusted up or down to ensure you are always getting just what you need.